Support & FAQ

Please send us a message using the form below if you have any questions about Fair, your account, or other related topics. If you are a member, log into your account to contact our live support team.

Fair FAQs

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Fair is an neobank and financial services membership created to put people over profit and help you keep more of your hard-earned money.

Retailers offer memberships to access wholesale prices. Fair applies the same concept to banking and finance, so you can keep more of your money. When you become a Fair member, you unlock unlimited access to our services with an upfront cost— no hidden or extra fees down the road.
Ethical banking and financial services essentially means that we’re putting people over our business profit. We are upfront about our membership model and we don’t charge hidden fees. Additionally, Fair practices socially responsible investing (SRI), an approach to investing that reduces exposure to companies that are deemed to have a negative social impact, such as companies that profit from poor labor standards, harmful products, or environmental devastation. Fair also practices environmental, social, and corporate governance (ESG) investing measures with a focus on the sustainability of an investment and its overall impact. And, we donate 2.5% of our profit to refugee causes globally.

Fair currently offers:

  • Neobanking with no hidden fees
  • Wealth building accounts that earn up to 4% annually in dividends4
  • Debit cards
  • Access to 55,000+ Allpoint ATMs with no fees
  • Checking accounts
  • Send money to other Fair members
  • Bill payments
  • International Money Transfers3
  • Up to 2-day early access to direct deposit
  • Cards for kids2

Your Fair deposit accounts are FDIC-insured up to $250,000 per depositor through Coastal Community Bank, Member FDIC.

Fair wealth building account are managed by Fair Invest and are SIPC-insured.

Online banking with Fair is for members only. 

You do not have to be a citizen or permanent U.S. resident to be a Fair member. You can be a visitor living in the U.S. or an international student.

Fair offers neobanking and financial services on your mobile device or anywhere you have web access. Fair members can visit any major bank in the U.S. to make cash withdrawals and use over 55,000 Allpoint ATMs with no fee. ATMs not included in the Allpoint network may include fees assessed by the third-party ATM provider. 

No. You can have a $0 balance for 90 days before your account will be put “on hold.” As a Fair member, you can reinstate your account at any time by making a deposit or transferring funds into the account.

Yes. Fair offers live customer support for our members. Just log into your account to contact us.

Fair is currently available in English and will be available in Spanish soon. We will also offer Fair in other languages in the near future. Stay tuned to @bankwithfair on Facebook, Instagram, LinkedIn, and Twitter for updates.

Monthly membership can be cancelled with a 30-day notice.

Annual membership may be cancelled before your membership renews for the following year.

Lifetime membership fees are non-refundable. Any outstanding funds in your accounts will be returned to you after the account is closed.

You can sign up for a membership here!

For a limited time, lifetime membership is available for $99. 

Monthly membership is available for $6.99 or consider an annual membership for $69.

Find your Bank Name and Code below. List of supported bank codes
Bank Code Bank Name Swift Code
ABPL Al Baraka Bank Pakistan Limited AIINPKKA
ABL ALLIED BANK LIMITED ABPAPKKA
APNA Apna MicroFinance Bank Ltd NMICFBPK
AKBL Askari Bank Limited ASCMPKKA
BAFL BANK AL FALAH ALFHPKKA
BAHL BANK ALHABIB BAHLPKKA
BIPL BANK ISLAMI PAKISTAN LIMITED BKIPPKKA
BOK BANK OF KHYBER KHYBPKKA
BOP BANK OF PUNJAB BPUNPKKA
BBL BARCLAYS BANK LIMITED BARCPKKA
BURJ Burj Bank Limited FDIBPKKA
CITI CITI BANK CITIPKKX
DIB DUBAI ISLAMIC BANK DUIBPKKA
EGIB EMIRATES GLOBAL ISLAMIC BANK EGIBPKKA
FBL FAYSAL BANK LIMITED FAYSPKKA
FINCA FINCA MicroFinance Bank Ltd FINCAMFB
FMBL FIRST MICRO FINANCE BANK LIMITED FMICFBPK
FWB FIRST WOMEN BANK LIMITED FWOMPKKA
HBL HABIB BANK LIMITED HABBPKKA
HMBL HABIB METROPOLITAN BANK MPBLPKKA
HSBC HSBC Bank Limited HSBCPKKX
JSBL JS BANK LIMITED JSBLPKKA
KASB KASB BANK LIMITED PLCOPKKA
MCB MCB Bank Limited MUCBPKKK
Meezan MEEZAN BANK LIMITED MEZNPKKA
WMBL MobiLink MicroFinance Bank Ltd WMBLPKKA
NBP NATIONAL BANK OF PAKISTAN NBPBPKKA
NIB NIB BANK NIBPPKKA
NRSP NRSP MicroFinance Bank Ltd NRSPMFBB
SAMBA SAMBA BANK LIMITED MBPLPKKA
SILK SILK BANK SAUDPKKA
SIND Sind Bank SINDPKKA
SMEB SME Bank Limited SMESPKKA
SBL SONERI BANK LIMITED SONEPKKA
SCB STANDARD CHARTERED BANK SCBLPKKA
SUMMIT SUMMIT BANK AHRBPKKA
TMBL Tameer MicroFinance Bank Ltd TMICFBPK
UMBL U MicroFinance Bank Limited UMBLPKKA
UBL UNITED BANK LIMITED UNILPKKA

While an international transfer is processing it can be seen in Send History under Move Money, once the transfer is processed it will show up in your recent history.

Since Fair is paying dividends monthly on the 7th of every month, at the end of the year, our WBA members will receive a 1099-DIV from FAIR Invest, LLC showing their dividend income from FAIR. Please consult with your Accounting Professional on classification of the dividend income as short term or long term. Fair cannot give any accounting advice.